Shipping costs will vary depending on shipping destination and the number of items that you purchase.

The correct amount shipping fee will show up at the check out page.

At Level Up, we aim to deliver your order as quickly as possible. shipping times vary depending on your location. Most domestic orders will arrive within 5-7 business days after processing, while international orders may take 17-28 business days. With our drop shipping services, you'll receive tracking information to monitor your package every step of the way.

At Level Up, we want you to be completely satisfied with your purchase. If you'd like to return or replace an item, here’s how the process works:

1. Return Window: You have 30 days from the date of delivery to request a return or exchange.
2. Eligibility: Items must be unworn, unwashed, and in their original condition with all tags attached. Unfortunately, personalized or final sale items cannot be returned or exchanged.
3. Process:
4. Refunds: Refunds will be issued to your original payment method and may take 5-7 business days to appear, depending on your bank.

If you have any further questions, please reach out, and we’ll be happy to assist!

At Level Up, we understand that plans change, and we're here to help. If you’d like to cancel your order, please contact us as soon as possible.

Order Cancellation Policy:

1. Timing: You can cancel your order within 24 hours of placing it for a full refund, as long as it hasn’t been processed or shipped.
2. Processed or Shipped Orders: If your order has already been processed or shipped, cancellation may not be possible. In this case, you can proceed with our return or exchange process once the order arrives.
3. How to Cancel: Simply contact our customer support team with your order number, and we’ll confirm if the cancellation is possible.

For any assistance, feel free to reach out, and we’ll do our best to accommodate your request!

4o

I'm sorry to hear you're having trouble placing your order at Level Up! Here are a few common issues and solutions that might help:

1. Payment Issues:
2. Shipping Information:
3. Browser Issues:
4. Item Availability:
5. Technical Difficulties:

If you’re still having issues after trying these solutions, please contact our customer support team. Provide them with details of the problem, and they’ll assist you in completing your order!

4o mini